FAQ
1. What is Ajtrends.store?
Ajtrends.store is an online shop that offers a curated selection of the latest trending products — from lifestyle gadgets and accessories to everyday must-haves. We focus on quality, affordability, and keeping you ahead of the trend curve.
2. How do I place an order?
Simply browse our store, add your favorite items to the cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details. Once your order is confirmed, you’ll receive an email with your order information.
3. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and other secure payment options offered at checkout.
4. How long does shipping take?
Shipping times may vary depending on your location and the product. Most orders are processed within 1–3 business days, with estimated delivery between 7–15 business days. You’ll receive a tracking number as soon as your order ships.
5. Do you offer international shipping?
Yes! We offer international shipping to most countries. Shipping costs and delivery times will be calculated at checkout based on your location.
6. Can I track my order?
Absolutely. Once your order has been shipped, you’ll receive a tracking link via email so you can monitor your delivery in real-time.
7. What is your return policy?
We offer a 14-day return policy for eligible items. If you’re not satisfied with your purchase, contact us within 14 days of receiving your order for instructions on how to return or exchange the item. Some items may be final sale — check product details before purchasing.
8. What if I receive a damaged or incorrect item?
We’re sorry about that! Please contact our support team at [your support email] within 48 hours of receiving the item, along with a photo of the issue, and we’ll make it right.
9. How do I contact customer support?
You can reach us anytime via email at [your support email] or through the Contact Us page on our website. We typically respond within 24–48 hours.
10. Are your products safe and high quality?
Yes. We carefully vet and test all products before listing them to ensure they meet quality and safety standards. Your satisfaction and trust are our top priorities.